Our customer in Iraq faced issues with the quality of their previous velcro hook tape, which didn’t securely fasten with the frontal tape, leading to customer complaints. To improve this, we provided a variety of velcro hook tape designs, ensuring better compatibility with the nonwoven frontal tapes. The improved hook tape now holds more firmly, reducing product failures and customer dissatisfaction. As a result, the customer saw a significant drop in complaints and successfully regained market trust, offering a more reliable and high-quality product to consumers.